1. Introduction

The Website Owner, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

2. Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. We try our best to post the correct MRP's of the product, but MRP's of the products keep changing and sometimes it's not possible to make changes immediately or the product arrives after the price change, but always buy the products as per the Selling price. We assure, you never pay more than the MRP of the product.

All content included on the website, such as text, graphics, logos, button icons, images/product images,  is the property of Sportsuncle, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights, and database right laws. The compilation of all content on this website is the exclusive property of Sportsuncle and its affiliates and is protected by laws of India and international copyright and database right laws.

You may not systematically extract/ or re-utilize parts of the contents of the website without Sportsuncle and / or its affiliates (as may be applicable) express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website.

3. Trade Marks

The trade marks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of the Website Owner.

4. Links

The Service may provide links to other WWW sites or resources. Because Sportsuncle.com has no control over such sites and resources, you acknowledge and agree that Sportsuncle.com is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Sportsuncle.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such Content, goods or services available on or through any such site or resource.

5. Replacement & Refund

If the product was delivered to you was damaged or not working (dead) then we will take the return and immediately provide the same new product at no extra cost, we have 10 Days Replacement policy in case of unused products. Defective items will be replaced with same model new product. If a wrong product is received due to Sportsuncle mistake then that must be returned in an original condition as received in an unused condition with all seals/tags intact. If required wwill process the refunds in the same mode of payment you choose while making the payment. 

Sportsuncle will not process Refunds/Returns/Replacement for incorrect purchases, used products, better price available, not like the quality, Ordered in Error, customized the product as per own requirement, the wrong size selected, sealed open, broken tags, more expiry required or change of mind.

Important - Please open the package in front of Courier Delivery Boy and check for complete content of the product and damages.  If there is any theft or damage, do not accept the parcel and do not sign the courier POD.  In case, courier doesn't allow opening of the package without signing POD, sign the POD, take the parcel but ask the courier to stay back to check the parcel in front of him and if any issue is found put the proper comment below your signature.  If the customer fails to do so, any claim regarding missing or damaged item will not be entertained. Regarding Damaged Items in transit, you have 48 hrs to inform us about the same and Regarding manufacturing defective item you have 10 Days to inform us about the same with proof.

  • Products should be returned in their original packaging along with the original price tags/barcode, labels, and invoices. If the original manufacturer packing/seal on the product is removed or tampered then we don't consider the product is damaged in transit or shipped from our end.
  • Replacement on used products / Broken Tags will not be accepted in any case, and NO argument will be entertained. We consider Broken Tags means the product is used.
  • Replacement of good/product or refund costs will not be made until the original good/product is received by us in re-saleable condition and your claim verified. 
  • We aim to process refunds and replacements within 3 days of receipt by us of the original product/good. 
  • All Healthcare, Beauty, Supporters/Briefs products are non-returnable.
  • Strings are non-returnable on the ground - breaks during stringing, cut in the string, threads are stretched, as we never noticed such issues and mostly strings sold in company air-sealed pack, so no way to find out the genuineness of the claim.
  • Refund on an order will be done once, there are no Multiple Refunds on a single order.
  • There can be 5-10% of color difference possible in the shown picture and received product due to the calibration of the desktop/mobile screen. So, such orders will not be count under defective or any other issue.
  • If Return/Replacement approved due to not our mistake or change in size required, then you need to ship through own courier at own expenses within 72hrs.
  • If requested replacement size is not available then it's on management to approve the replacement or not. If approved then the amount will be credited in the sportsuncle wallet.
  • Bulk Quantity orders are not eligible for any return or refund.
  • Any product purchased during a Sale time (either few hrs sale or several days sale), such products not eligible for return/refund/replacement.
  • Shipment Data related to order may be deleted by courier company after 45 days, so maximum time related to shipment related query is 30 days.
  • If Replacement/Store Credit is processed then that can only be processed once and not more than that.
  • If you are violating any of the mentioned policies, abusive or don't respect them then we reserve the right to block the purchase account for any future purchase from us.

6. Cancellation Policy

We allow order cancellation until the order is not shipped (if that's a prepaid order) from our end at 3.5% deduction from the refund value. After the order has been shipped then we can't cancel the order. In case of Lazypay and Epaylater order will not be canceled once placed, you need to make the payment of them for availing credit facilities, so order wisely. In case of Prepaid order if any buyer denies taking the product from the courier guy after shipment then all the expenses incurred in sending that shipment including 2 sides courier charges + handling /packing charge will be charged from the refund, No Free Shipping clause will be applicable at that time. If Order is customized like Stringing or any other service, they can't be canceled in case of late delivery too, so if u need urgently and can't wait then don't customized the product.

SportsUncle may cancel the order, under rare circumstances, including: 

a) Incorrect pricing or description of the product

b) Payment fraud detection by Payment Gateway or our department.

c) Incorrect or Incomplete Buyer's Address
d)     Available product not passed our internal Quality Check during dispatch of the product.

7. Express Shipping Policy

Express Shipping is not eligible for the orders which areas/pin codes are not serviceable by Bluedart courier, for such areas don't choose express shipping. Deadline time for Express Shipping on the same day is 1:00 PM, otherwise, that day will not be counted in express order. Sundays and Public Holidays are not counted under Express Shipping days. We have no control over the little delay in delivery due to the natural calamities like flood, earthquake, heavy rainfall, elections etc or Strike, Event, Construction due to which traffic is diverted in any city. Express Shipping amount is not refundable in above-mentioned cases. If any customization is asked then add 2 extra days in your shipping time, that mean 4+2 in express and 7+2 in normal shipping. If the shipment is not delivered under expected time i.e 1-4 working days for normal order then Express Shipping charges will be refunded in the sportsuncle wallet, which you can use on your next purchase. In Free Shipping, shipment delivered much before but the expected delivery time is 5-7 working days.

8. Comments or Questions

If you have any questions, comments or concerns arising from the store, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.