At SportsUncle, we are committed to providing you with genuine sporting goods and exceptional service. We value your satisfaction and have established this official channel for formal escalations to ensure your concerns are addressed transparently and fairly.

Grievance Officer Contact Details

In accordance with the Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules 2020, the contact details of our designated Grievance Officer are provided below:

Name: Aashish Rrastogi

Designation: Grievance Officer & Proprietor

Email: ashish@sportsuncle.com

Phone: +91 - 72520 15253

How to File a Grievance

To help us investigate and assist you faster, please email the Grievance Officer directly using the email provided above. When sending your email, please ensure you include your Order ID and a detailed description of the issue in the subject line or the body of the email.

Resolution Timeline

We take customer grievances seriously and are committed to resolving your issues within the timeframes mandated by law:

48 Hours Acknowledgement of your complaint
1 Month Maximum timeframe for resolution